All our products (with exceptions) are covered with a minimum 12 months warranty.

Depending on your order amount, we cover 1-to-1 In-Store Exchange Warranty or On-Site Warranty.

*Warranty commences from date when products have been inspected and handed over to customer.

We provide 12 months 1-to-1 In-Store Exchange Warranty for Orders Below $400.

*Warranty commences from date when products have been inspected and handed over to customer.

We provide 12 months On-Site Warranty for Orders Above $400.

Except for the following products

• Products installed (Ceiling ≥ 3m) - (In-Store Exchange Warranty)
• Commercial/Industrial projects - (In-Store Exchange Warranty)
• Bulb Types (E27, E14, GU10, G9, G4) - (Replacement to be sent via courier)

*Warranty commences from date when products have been inspected and handed over to customer.

For orders below $400, we provide a 12 months 1-to-1 In-Store Exchange Warranty.

$30 Flat Shipping Fee or Self Pickup options available for choosing at checkout.

For orders above $400, we provide

• Free local delivery
• 12 months On-Site Warranty

On-Site Warranty excludes the following products

• Products installed (Ceiling ≥ 3m) - (In-Store Exchange Warranty)
• Commercial/Industrial projects - (In-Store Exchange Warranty)
• Bulb Types (E27, E14, GU10, G9, G4) - (Replacement to be sent via courier)

*Warranty commences from date when products have been inspected and handed over to customer.

Orders Below $400 - $30 Flat Shipping Fee

Orders Above $400 - Free Delivery

Self Pickup In-Store - Available for all orders.

• Request for return products must be done within 14 days after delivery or self-collection.

• Product and packaging must be intact and good condition.

• Product exclusions - Light, fan or switch installations and Built-to-order items

• All returns/exchanges to be made in-store.

• $30 Transport Fee charge for on-site returns/exhanges.
  
  

Yes, our prices are in SGD and Nett price.

46 Lor 17 Geylang, #05-01, Enterprise Industrial Building, S388568.

By appointment only
Monday to Saturday - 11am to 8pm (Closed every Wednesday)

Sunday - 11am to 7pm

*If you are using Google map for direction, so search for "Northstar Lighting".

Appointment Booking is to help reduce waiting for in the event that all our staff is fully engage with our customers.

Typically a whole house consultation will usually take 1-2hours.

Should you not require any help from us in your house lighting planning, feel free to walk in to browse our products.

We accept Cash / Nets / PayNow / Favepay / Grabpay / Shopeepay

Prepare your floorplan or any setup photos, so we can better advise our lighting solutions to your needs!

Typically, you can start to order in your lights from the time your renovation starts.

You can hold on to your order for as long as 3 months.

We do not provide any installation/electrical service.